How To Get A Broken iPhone Fixed or Replaced
iPhones break. The screen might smash when it slips from your hand; you might drop it in the toilet (if so, take a look at How to fix a wet iPhone); or the battery might just start draining more quickly than you’d like. It’s happened to the best of us.
Whatever has gone wrong with your device, the big question is this: “Will Apple replace my broken iPhone for free”
In this article we help you to find out. We explore the insurance and replacement programmes that are available, your legal rights, and the various options you’ve got for each kind of damage or mishap that may have afflicted your smartphone.
You may also have heard that Apple’s been prohibiting third party iPhone coque iphone 6 mario kart repairs which may anger you coque iphone 8* if you wish coque iphone 7 plus olympique lyonnais to keep the cost of coque iphone 5s kebab a repair down to a minimum. In this article we mention two cases where Apple’s been seen to deter customers from third party replacements: coque iphone 7 rayée read more about the issues relating to screen replacements and battery replacements below.
For related advice, see How to get a Mac repaired. And if you’d prefer a DIY approach, take a look at our guide to the Best tools for repairing upgrading Macs iPhones.
Insurance and replacement programmes
It’s actually quite unusual to expect a company to coque iphone 6 replace coque iphone 6 avec des oreilles a product when coque iphone 7 plus solide you break it. But when it comes to the iPhone, people seem to have high expectations, either because they spent so much on the phone in the first place, or because when you sign up to a contract for a coque iphone newarrival coque iphone 6s plus jack daniel year or two you expect the phone to last the journey.
Obviously your likelihood of a replacement depends in part on whether you’ve got warranty or support coverage. Apple offers AppleCare+ protection in the UK and US, which means it will replace an iPhone that has suffered accidental damage. You only get coque iphone 6s kwmobile two chances for a replacement, though, and it costs at least 89/$99 and there’s a chance you’ll be charged an excess fee too.
You may have insurance. For more information about whether to take out iPhone insurance read our article: coque iphone 7 plus sillicone is iPhone insurance worth it We also help you decide which iPhone insurance policy is best for you.
Finally, when a coque iphone xr problem with an Apple product becomes particularly commonplace, there’s a chance coque samsung s8 that Apple will institute a free replacement programme. Take a look in our Apple replacement programmes article to see if your issue is covered coque iphone 5 c paillettes by that.
But what if your iPhone isn’t part of one of these replacement programmes, and you haven’t got insurance or warranty coverage Can you expect Apple to replace your iPhone for free To answer this question there are a few things that need to be considered.
What are your legal rights
First things first: if you’ve only had your iPhone for a year or two there are actually laws that may mean Apple, or the company that sold it to you, have to replace your iPhone.
If you’re going to exercise your consumer rights it’s worth giving Apple’s warranty conditions the once over, along with the legal requirements Apple would have coque iphone 7 taupe to abide by in the UK.
What does Apple’s warranty include
Every iPhone comes with complimentary telephone technical support for 90 days from your iPhone purchase and a one year limited warranty detailed here.
Specifically, Apple’s warranty covers the following: “Apple warrants the Apple branded iPhone, iPad or iPod hardware coque iphone 6 citron product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s coque iphone 6s petit coeur published guidelines for a period of ONE (1) YEAR from coque iphone 5s change de couleur the date of original retail purchase by the end user purchaser (“Warranty Period”). That is as long as it meets the requirements of the OOW service. You have to purchase this within 30 days of your iPhone purchase.
If you’ve already got AppleCare, you may have the original, more limited version, but those who purchase AppleCare for their iPhone will now only have the option to choose AppleCare+, an extended service that provides expert technical support, up to two years of additional hardware coverage and up to two incidents of accidental damage coverage. In addition coque iphone 8 bois to being able to take the iPhone into the store, under AppleCare+ it is possible to get an express replacement service.
The cost of AppleCare+ varies depending on which model of iPhone you’ve got, from 89/$99 for the iPhone SE to 199/$199 for the iPhone X.
Under AppleCare+ you are only able to drop or accidentally coque iphone 4 damage your iPhone and get it replaced twice. Some point out that there are other insurance plans that will replace your iPhone more times should anything happen to it. You may want to consider this while deciding whether to pay your money.
With AppleCare+ you also get additional hardware coverage that covers the battery (battery depletion of 50 per cent or more from original specification) and the included USB cable and power adapter that came with the iPhone.
Also worth considering: you may not even need the second year’s additional coverage. Apple emphasises that its One Year Limited Warranty and AppleCare+ Protection Plan benefits are in addition to rights provided under consumer law. (This is because Apple has got in trouble with various courts around Europe for selling two years of coverage without making it clear to customers that there are local laws that may give them sufficient coverage anyway)…